AI Voice Agent for After-Hours Calls: Don't Lose the Caller Who Phones at 9 PM
An AI voice agent answers the calls that come in after hours, handles common questions, books appointments and leaves urgent cases ready for your team when they open. InfiVoice does this 24/7 and in 30+ languages, starting free with 100 credits.
Why after-hours calls matter
A share of your calls arrives when the office is already closed: at night, on weekends or during lunch. The person calling usually has a specific need, sometimes an urgent one, and if nobody answers they tend to call the next business on their list.
What the agent does when you're closed
1. It answers in the caller's language and explains what it can take care of right away.
2. It answers from the knowledge base you load: services, prices, service area and common questions.
3. If the caller wants an appointment, it checks your availability in Google Calendar and offers real slots.
4. If the case is urgent, it collects the key details and sends them to your system through a webhook or to Google Sheets.
In the visual flow builder you decide what the agent can resolve and what waits until the next morning.
What changes for your team
Your team doesn't start the day listening to voicemails. They find requests already sorted, with the reason for the call, the details collected and the appointment booked if there was one.
How to set it up
Design the flow for closed hours, load your services and FAQs into the knowledge base, connect your calendar and assign a local number. Then run test calls at the hours you don't pick up and adjust what the agent says.
If your bigger problem is missed bookings in general, read AI appointment booking calls too.
How much it costs
InfiVoice has a Free plan with 100 credits and a Pro plan at $79 a month with 250 credits. One credit equals 60 seconds of call time, so you can test after-hours calls before you pay. Full pricing is on the pricing page.
Frequently asked questions
Does the agent know when I'm closed?
It follows the hours you configure in the flow. Each call gets the path you defined for that moment.
Can it book an appointment for the next day?
Yes, if you connect Google Calendar. It checks availability and confirms the slot during the call.
Which languages does it support?
InfiVoice supports more than 30 languages, so the agent replies in the caller's language.
How much does it cost?
Free includes 100 credits. Pro costs $79 a month with 250 credits; 1 credit is 60 seconds of call time.