AI voice agent for catering companies: capture event inquiries when the kitchen is busy
An AI voice agent for catering companies answers event inquiries while the team is cooking or on site, asks for the date, guest count, venue and dietary needs, and leaves your sales contact a complete brief. InfiVoice works in 30+ languages and starts free with 100 credits.
Why catering calls get missed
Catering calls peak when the kitchen is busiest, and a client planning a wedding reception or a company lunch usually asks several caterers for a quote in the same afternoon. The first one to take the details is often the one that sends the first proposal.
What the agent asks
1. What kind of event? Wedding, corporate lunch, birthday, funeral reception or other.
2. Which date? And whether the date is flexible.
3. How many guests? An estimate is fine.
4. Where? Venue name or area, and whether kitchen access is available.
5. Dietary needs? Vegetarian, vegan, allergies, halal, kosher.
6. Budget range and contact. Name, phone and best time for a call back.
It does not quote prices or confirm availability unless you load that information. Your team prepares the proposal.
Branches to build
- New event inquiry. The six questions above, sent to your sales contact.
- Existing booking change. Event date and the change requested, passed to the event manager.
- Tasting request. Preferred days and number of attendees, passed to your team.
- Menu question. Answers from your knowledge base, anything else goes to a person.
Knowledge base ideas
Menu styles, minimum guest counts, service areas, tasting policy, allergy handling notes and lead times. The agent only repeats what you add.
Quick setup
1. Build the four branches in the visual builder.
2. Add menus and policies to the knowledge base.
3. Choose which callers go straight to a person.
4. Test on the Free plan with a local number.
Related: /blog/ai-voice-agent-for-event-venues and /blog/ai-voice-agent-for-restaurants.
Pricing
Free includes 100 credits. Pro is $79 per month with 250 credits. One credit equals 60 seconds of call time. See /blog/ai-voice-agent-pricing.
Frequently asked questions
Can it send a quote?
No. It collects the brief and your team sends the proposal.
Can it record allergies?
Yes, it asks and records what the caller says. It gives no medical advice.
Can it take calls in Spanish?
Yes, 30+ languages are supported.
Can it schedule a tasting?
It records preferred days and your team confirms.
Can I try it for free?
Yes. The Free plan includes 100 credits.