AI voice agent for electricians: sort urgent calls from quote requests
An AI voice agent for electricians answers calls while you are on a job, separates urgent problems from routine quote requests, collects the details your crew needs and hands off the calls you choose. InfiVoice works in 30+ languages and starts free with 100 credits.
Why electricians miss calls
You cannot pick up while you are inside a panel. The caller with a burning smell and the caller who wants three outlets added sound the same on voicemail. A voice agent asks the first question for you and routes accordingly.
Urgent call script
- Is anyone in danger right now, and does the caller need to hang up and contact emergency services.
- What the caller sees or smells, in their own words.
- Address and a callback number.
- Handoff to the on-call person according to the rules you set.
The agent gives no safety diagnosis. It follows the script you write and passes the call to a person.
Quote request script
- Type of job, such as outlets, lighting, panel upgrade or EV charger.
- Property type and whether anyone is home during the day.
- Photos or details the caller can send later, if you ask for them.
- Preferred days for a site visit.
Where it helps
Storm and outage days. Many calls arrive at once and each caller gets an answer instead of voicemail.
Evenings and weekends. Your crew sees a clear summary first thing.
Spanish-speaking customers. The agent works in 30+ languages, so the caller describes the problem in theirs.
Set it up
1. Build the urgent and quote flows in the visual builder.
2. Upload your service area, hours and job types to the knowledge base.
3. Choose which cases are handed off to a person.
4. Test on the Free plan with a local number.
For the plumbing and home services view, see /blog/ai-voice-agent-for-plumbing-home-services.
Pricing
Free includes 100 credits. Pro is $79 per month with 250 credits. One credit equals 60 seconds of call time. See /blog/ai-voice-agent-pricing.
Frequently asked questions
Does the agent give electrical advice?
No. It collects details and passes the call to your team.
Can it tell an emergency from a quote request?
It follows the questions you write and routes based on the answers.
Does it work in Spanish?
Yes, 30+ languages are supported.
Can I test it first?
Yes. The Free plan includes 100 credits.
Related
- /blog/ai-voice-agent-for-plumbing-home-services
- /blog/how-ai-voice-agents-work