AI voice agent for florists: take order requests while you are arranging bouquets
An AI voice agent for florists answers calls while your hands are busy with stems and ribbon, asks what the occasion is, the date, whether it is delivery or pickup and the budget, then leaves your team a clear order request. InfiVoice works in 30+ languages and starts free with 100 credits.
Why florist calls get missed
Calls peak before Valentine's Day, Mother's Day and funerals, exactly when the shop is busiest. A customer who reaches voicemail with a same-day need usually calls another florist.
What the agent asks
1. Occasion. Birthday, anniversary, sympathy, new baby, get well or just because.
2. Date and time. When the flowers must arrive or be ready.
3. Delivery or pickup. For delivery, the address and a contact name for the recipient.
4. Budget and style. A rough amount and any colors or flowers they prefer.
5. Card message and caller details. Name, phone and the message for the card.
It does not take payment or confirm availability or delivery slots unless you load that information. Your team confirms each order.
Branches worth building
- Same-day order request. Flagged first so your team calls back quickly.
- Sympathy orders. A gentler tone, with service date, venue and the name on the card.
- Wedding and event quotes. Date, venue, number of arrangements and budget, for you to quote.
- Order status. Name and order details, passed to a person.
Knowledge base ideas
Opening hours, delivery area, popular arrangements and price ranges, cut-off time for same-day orders and your substitution policy. The agent only repeats what you add.
Quick setup
1. Build the four branches in the visual builder.
2. Load your hours, delivery area and policies into the knowledge base.
3. Choose which calls go straight to a person.
4. Test on the Free plan with a local number.
Pricing
Free includes 100 credits. Pro is $79 per month with 250 credits. One credit equals 60 seconds of call time. See /blog/ai-voice-agent-pricing.
Frequently asked questions
Can it take a payment?
No. It collects the order request and your team handles payment.
Can it confirm same-day delivery?
Only if you define the rules in the knowledge base. Otherwise your team confirms.
Can it handle calls in Spanish?
Yes, 30+ languages are supported.
What if the caller wants a custom arrangement?
It records the details and passes the request to your team.
Can I try it for free?
Yes. The Free plan includes 100 credits.