AI voice agent for hotels: answer guest calls and take reservation requests 24/7
An AI voice agent for hotels and small lodging businesses answers guest calls around the clock, replies to questions about rooms, policies and check-in, and captures reservation requests for your team. InfiVoice works in 30+ languages, has local numbers in 100+ countries and starts free with 100 credits.
Why missed calls cost bookings
Front desks are busy at check-in and closed at night. A guest who calls and gets no answer usually calls the next property.
What the agent does on each call
- Answers with your property name at any hour.
- Replies to common questions about rooms, amenities, parking, pets and check-in times from your own documents (knowledge base with RAG).
- Collects dates, number of guests and contact details for a reservation request.
- Books calls or callbacks in Google Calendar.
- Transfers to staff for the cases you define.
- Speaks 30+ languages, useful for international guests.
Typical use cases
After-hours calls. Nobody is left on hold or sent to voicemail.
Reservation requests. The agent captures the details so staff confirm in one step.
Guest FAQs. Policies and directions answered from your files.
Multilingual guests. Answer in the caller's language without hiring extra staff.
Set it up in an afternoon
1. Build the call flow in the visual builder.
2. Upload your policies and FAQs.
3. Connect Google Calendar for callbacks.
4. Assign a local number and test on the Free plan.
Pricing
Free includes 100 credits. Pro is $79 per month with 250 credits. One credit equals 60 seconds of call time. See /blog/ai-voice-agent-pricing.
Frequently asked questions
Can it answer questions about my rooms and policies?
Yes. It answers from the documents you upload.
Can it speak to international guests?
Yes. InfiVoice supports 30+ languages.
What if a guest needs a person?
You set a handoff to staff in the flow.
Can I try it without paying?
Yes. The Free plan includes 100 credits.
Related
- /blog/ai-voice-agent-for-restaurants
- /blog/how-ai-voice-agents-work
- /blog/ai-voice-agent-alternatives