AI voice agent for mortgage brokers: capture every borrower inquiry
An AI voice agent for mortgage brokers answers borrower calls when you are with a client, records the loan goal, property type and contact details, and passes the inquiry to your team. InfiVoice works in 30+ languages and starts free with 100 credits.
Why borrower calls are time sensitive
Someone shopping for a loan often calls several brokers in a row. The first one to pick up usually gets the conversation. A call that rolls to voicemail can turn into a missed file.
What the agent records
- Purchase, refinance or other goal.
- Rough timeline: browsing, offer pending or closing soon.
- Property type and area.
- Name, phone and best time for a callback.
Scripts that fit this vertical
A purchase script asks whether the borrower has a property in mind. A refinance script asks what they hope to change. Both end by telling the caller that a broker will follow up. The agent does not quote rates or approve anything: those decisions stay with your licensed team.
Knowledge base ideas
Your service areas, the loan types you handle, the documents borrowers usually prepare and your office hours. The agent only repeats what you add.
Get started
1. Build two branches in the visual builder, purchase and refinance.
2. Load your service areas and document checklist into the knowledge base.
3. Decide which callers go straight to a person.
4. Test on the Free plan with a local number.
Related: /blog/ai-voice-agent-for-insurance and /blog/ai-voice-agent-for-real-estate.
Pricing
Free includes 100 credits. Pro is $79 per month with 250 credits. One credit equals 60 seconds of call time. See /blog/ai-voice-agent-pricing.
Frequently asked questions
Can it quote interest rates?
No. It records the inquiry and your team handles rates and eligibility.
Can it separate purchase and refinance callers?
Yes, you branch the flow in the builder.
Does it work in Spanish?
Yes, 30+ languages are supported.
Can I try it for free?
Yes. The Free plan includes 100 credits.