AI voice agent for physical therapy clinics: answer every new patient call
An AI voice agent for physical therapy clinics answers calls at any hour, asks what the patient needs help with, records their contact details and hands off to a person when you say so. InfiVoice works in 30+ languages, has local numbers in 100+ countries and starts free with 100 credits.
Why missed calls hurt physical therapy clinics
Therapists are with patients most of the day, so the phone rings with nobody free. A person looking for care often calls the next clinic on the list.
What the agent does on each call
- Answers with your clinic name at any hour, including evenings and weekends.
- Asks the reason for the visit and the best way to reach the caller.
- Records name, phone number and email so your team starts with context.
- Replies to questions about services, location and policies from your own documents (knowledge base with RAG).
- Transfers to a person for the cases you define.
- Speaks 30+ languages for multilingual patients.
Typical use cases
New patient inquiries. The agent records who called and why, ready for your front desk.
Questions about services. Callers get answers from your documents instead of voicemail.
After-hours calls. Evening and weekend callers leave their details instead of hanging up.
Busy periods. Callers get an answer instead of voicemail when the front desk is occupied.
Set it up in an afternoon
1. Build the call flow in the visual builder.
2. Upload your service and policy documents.
3. Assign a local number and test on the Free plan.
4. Define which cases are handed off to a person.
For a broader look at clinics, see /blog/ai-voice-agent-for-clinics.
Pricing
Free includes 100 credits. Pro is $79 per month with 250 credits. One credit equals 60 seconds of call time. See /blog/ai-voice-agent-pricing.
Frequently asked questions
Can it collect the reason for the visit?
Yes. You define the questions in the flow and receive the answers.
Can it answer questions about my services?
Yes. It answers from the documents you upload.
What if a caller needs a person?
You set a handoff in the flow.
Can I try it without paying?
Yes. The Free plan includes 100 credits.
Related
- /blog/ai-voice-agent-for-clinics
- /blog/ai-voice-agent-for-dental-practices
- /blog/how-ai-voice-agents-work