AI Voice Agent for Quote Follow-Up Calls: Call Before the Customer Goes Cold
An AI voice agent for quote follow-up calls phones your customer a few days after you send a quote, at the time you choose, to answer their questions and record what they decided. InfiVoice does it with a visual flow builder, in more than 30 languages, with a free plan of 100 credits.
Why quotes go cold
A quote sent by email sits in the inbox between other messages. If the customer has a question and nobody answers it, they often pick the provider who replied first. Follow-up usually waits for "when there is time," and that time rarely comes.
How a follow-up call works
You set when the agent calls, for example on the third business day if the customer has not replied. The agent introduces itself, mentions which quote they received, and asks whether anything is unclear. If the answer is in your knowledge base, such as timelines, warranties, or what the service includes, the agent answers with that information. If the customer wants to change the scope or negotiate the price, the flow flags the call so someone on your team can call them back.
What gets recorded and where it goes
Each call saves the outcome: accepted, wants changes, needs to think about it, did not answer, or asked not to receive more calls. That result goes to a Google Sheets spreadsheet or to your system through a webhook, with the date and the quote number. You can see which quotes are still open without checking your inbox one by one.
Outbound calls: choose who you call
Because it is an outbound call, the number that appears is your local number. Before you start, check the rules for automated calls that apply in your country and in the states you call, and get consent where the law requires it. Call only customers who asked for a quote, and honor any request to stop right away.
Pricing
InfiVoice has a Free plan with 100 credits and a Pro plan at $79 per month with 250 credits. One credit equals 60 seconds of call time, so a short follow-up uses only a few credits. You can test it with your first quotes before you pay.
Getting started
Create an outbound agent, write a script with the three questions you would actually ask, load your common answers about quotes, connect a Google Sheets spreadsheet, and assign a number. Make a test call to your own phone and adjust the question order.
Frequently asked questions
Can the agent negotiate the price?
The agent answers with the information you give it. If the customer wants to negotiate, the flow flags the call so someone on your team can pick it up.
When does it call?
You choose the days and hours. For example, on the third business day after you send the quote.
Which languages does it support?
InfiVoice supports more than 30 languages, so the agent speaks with each customer in their language.
How much does it cost?
Free includes 100 credits. Pro costs $79 per month with 250 credits; 1 credit is 60 seconds of call time.
Where do I see the results?
In Google Sheets or in your system, through a webhook.