Can I train an AI voice agent on my own documents?
Yes. In InfiVoice you can add your own documents, URLs or text to a knowledge base, and your agent uses that content to answer callers.
How it works
You create a knowledge base, add your content, and connect it to an agent. The features page describes this as uploading documents, URLs or text, with a retrieval approach that keeps answers tied to what you provided. That means the agent can pull from your price list, service descriptions or policies instead of guessing.
What to put in it
Start with the questions callers ask most. Your hours, services, prices, location, booking rules and what you do not offer are a good first set. Keep each topic short and clear. The guide on how to prepare a knowledge base for an AI voice agent shows how to structure it.
Check the answers before you go live
After you add content, call the agent and ask the questions real customers ask. Read the transcript and fix any gap in the source text. The features page lists the knowledge base and call transcription tools, and how to test an AI voice agent before going live gives a checklist.
Limits by plan
The Free plan lists up to 3 knowledge bases. The Pro plan lists up to 25. Both plans can be tried through the pricing page, where the current detail is published.
What it costs
Free has 100 credits. Pro is $79 per month with 250 credits. One credit equals 60 seconds.
Frequently asked questions
Can I add my own documents to an AI voice agent?
Yes. InfiVoice lets you add documents, URLs or text to a knowledge base and connect it to your agent.
How many knowledge bases can I have?
Free lists up to 3 and Pro lists up to 25.
Does the agent only answer from my content?
You control the content it draws from. Test with real questions and update the source text wherever an answer is off.
Do I need to write code?
No. Knowledge bases are set up in the InfiVoice interface.
How much does it cost to try?
The Free plan includes 100 credits. Pro costs $79 per month with 250 credits.