How do credits work on an AI voice agent plan?
On InfiVoice, one credit equals 60 seconds of call time. Free includes 100 credits once, and Pro includes 250 credits per month.
What a credit is
Credits are the unit InfiVoice uses to measure call time. One credit equals 60 seconds. A two minute call uses about two credits worth of time, and a five minute call about five. That makes it easy to turn the plan numbers into minutes you can plan around.
How many credits each plan includes
The pricing page lists 100 included credits once on the Free plan, which is free. Pro costs $79 per month and lists 250 included credits per month. In minutes, that is about 100 minutes of call time on Free and about 250 minutes each month on Pro.
How to estimate your own usage
Take the number of calls you expect in a month and multiply by the average call length in minutes. A business that expects 60 calls of about three minutes each is looking at roughly 180 minutes, or 180 credits. Your own numbers will differ, so start with a small test and read your real call lengths in the transcripts. The guide on how to calculate the cost of missed calls helps you size the other side of the picture.
Where to see current plan details
Plans and included credits are listed on the pricing page, and AI voice agent pricing walks through how the numbers add up. For what you can build with your credits, see the features page.
What it costs
Free has 100 credits. Pro is $79 per month with 250 credits. One credit equals 60 seconds.
Frequently asked questions
How long is one credit?
One credit equals 60 seconds of call time.
How many credits does the Free plan include?
Free includes 100 credits once. It is free.
How many credits does Pro include?
Pro costs $79 per month and includes 250 credits per month.
How many minutes is 250 credits?
Since one credit equals 60 seconds, 250 credits is about 250 minutes of call time.
How do I estimate how many credits I need?
Multiply your expected monthly calls by the average call length in minutes. Test first with real calls to see your actual lengths.