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Tattoo studio phone script template (copy and paste)

InfiVoice ยท 2026-11-14

A tattoo studio phone rings while the artist has a machine in hand. The caller wants to know about a design, a price, a deposit or a touch-up, and most of them will not leave a voicemail. A written script makes every call sound sure and collects what the artist needs. Copy the one below, change the bracketed parts, and use it with a person or an AI voice agent.

Before you copy it

Decide a few things first. Your hours, your styles, which artists take which work, how consultations work, whether you ask for a deposit and how it is handled, your minimum age policy, your aftercare and touch-up policy, and who answers questions the front desk cannot.

Keep two rules at the top. Never quote a final price from a description alone, because the artist decides after seeing the design, size and placement. Never give medical advice about healing or reactions. Write your own policy for each and follow it on every call.

1. Greeting

> "Thank you for calling [Studio Name], this is [Name]. How can I help you?"

After hours, say so and stay useful.

> "Thank you for calling [Studio Name]. We are closed right now and open again [Day] at [Time]. Tell me what you have in mind and I will make sure the right artist gets your message."

2. Understand what they want

> "Are you looking for a new tattoo, a cover-up, a touch-up or a piercing?"

> "Do you have a design in mind, or are you still exploring ideas?"

> "Roughly how big, and where on the body?"

> "Is it color or black and gray?"

Write down the caller's own words. The artist needs the idea, the size and the placement.

3. Match them with an artist

> "Do you have a style in mind, for example fine line, traditional, realism or lettering?"

> "Do you want to work with a specific artist?"

Only route by the styles each artist actually does. If the work is outside what the studio does, say so kindly and do not promise.

> "That is a bit outside what we do here. I would rather tell you now than waste your time."

4. Age and ID

> "Just so we plan the visit, the artist will need to see a valid photo ID, and our minimum age is [age]."

State your own age and ID policy. Do not improvise on this one.

5. Price questions

> "The price depends on the size, detail and placement. The artist will look at your idea at the consultation and give you a clear number before anything starts."

Only quote from your own price list, such as a shop minimum or an hourly rate if you publish one. Never promise a total over the phone.

6. Consultation and booking

> "I can book a consultation with [Artist] on [Day, Time] or [Day, Time]. Which works better?"

> "Can you send reference images to [email or channel] before then?"

> "Can I have your name and the best number to reach you?"

If you take a deposit, explain it in your own words and follow your own refund and reschedule policy.

> "To hold the date we ask for a deposit of [amount per your policy]. It goes toward your session. I will send you the details."

Repeat the day, the time, the artist and the callback number.

7. Existing clients and touch-ups

> "Of course. What is your name and who did your tattoo?"

> "I will pass this to [Artist] and they will get back to you by [time]. Is this number good?"

For healing questions, do not advise.

> "I am not the right person to judge that. If you are worried, please check with your doctor, and I will ask [Artist] to follow up with you."

8. Walk-ins and availability

> "We take walk-ins on [days and hours, if you do]. The best way to be sure is to book a consultation."

9. Goodbye

> "Thank you, [Name]. You are booked for [Day, Time] with [Artist]. If anything changes, call us at [number]."

Run this script as an AI voice agent with InfiVoice

You can turn this script into a voice agent that answers while your artists are working, after hours and on weekends.

Start with the call flow. Paste the greeting, then add the questions in order: what they want, style and artist, age and ID, consultation and contact details. Set healing and reaction questions as a branch that sends a message to the artist and tells the caller to check with their doctor.

Then add a knowledge base with your styles, artists, hours, location, consultation process, age policy, deposit policy and price list. InfiVoice answers from that content instead of guessing. Connect your calendar so consultations land in the right slot.

Finally, test by calling it. Try a caller who wants a first tattoo, one asking for a cover-up, a client asking about a touch-up, someone asking for a price and a caller with a healing question. Fix the flow, then go live.

InfiVoice bills in credits and one credit equals 60 seconds of call time. The Free plan includes 100 credits, enough to build and test the script. Pro costs $79 per month with 250 credits.

Frequently asked questions

What should a receptionist ask when someone calls a tattoo studio?

What they want, the rough size and placement, the style, whether they have a preferred artist, and their name and phone number. Then offer a consultation time.

Should I quote a price on the phone?

Only from a published minimum or rate. For everything else, book a consultation and let the artist give the price after seeing the design.

Can an AI voice agent handle a tattoo studio call?

It can ask the questions above, answer from your policies, take reference image instructions and book a consultation. Decide in advance who handles healing questions and special requests.

Can I try this without paying?

Yes. The Free plan includes 100 credits.

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