Which webhook events does InfiVoice send?
InfiVoice's integrations page lists six webhook events: call.started, call.completed, call.failed, campaign.started, campaign.completed and appointment.booked.
What each event tells you
Three events follow a single call. call.started fires when a call begins. call.completed fires when it ends, and the page describes it as including the full transcript. call.failed fires when a call does not connect.
Two events follow a calling campaign, one when it starts and one when all of its calls are finished. The sixth, appointment.booked, fires when an appointment is scheduled.
How deliveries are described
The integrations page also lists three delivery features. Webhooks can be verified with an HMAC-SHA256 signature, failed deliveries are retried automatically with exponential backoff, and delivery logs are available for debugging. The page does not publish the exact payload fields or retry schedule, so check those in the product before you build against them.
Limits by plan
The plan data lists 2 webhooks on Free and 20 on Pro. Pro also lists REST API access. For the basics of sending call data out, read how webhooks send call data to your tools, and for programmatic control see the InfiVoice API.
A simple way to start
Pick the one event that triggers real work for your team. For many businesses that is call.completed, because it carries the transcript, or appointment.booked. Point one webhook at it, run a few test calls, and confirm the data arrives as expected before adding more. The integrations page shows the current list, and AI appointment booking calls explains the booking side.
What it costs
Free includes 100 credits and Pro costs $79 per month with 250 credits. One credit equals 60 seconds. See the pricing page.
Frequently asked questions
Which events can InfiVoice send by webhook?
The integrations page lists call.started, call.completed, call.failed, campaign.started, campaign.completed and appointment.booked.
Does a webhook include the call transcript?
The integrations page describes call.completed as sent when a call ends with the full transcript.
Can I verify that a webhook came from InfiVoice?
The page lists HMAC-SHA256 signature verification.
What happens if a delivery fails?
The page lists automatic retry with exponential backoff and delivery logs for debugging.
How many webhooks do the plans include?
Free lists 2 webhooks and Pro lists 20.
How much does it cost?
Free includes 100 credits. Pro costs $79 per month with 250 credits.