AI Receptionist for HVAC Companies: Never Miss an Emergency Call
An AI receptionist for HVAC and home services answers every incoming call, collects the caller's details, books the appointment or routes the urgent ones, and does it at any hour. With InfiVoice you can try it on the Free plan (100 credits) and move to Pro at $79/month (250 credits).
The problem: missed calls cost real work
HVAC calls spike in heat waves and cold snaps, and technicians are on roofs and in attics. Customers with no cooling or heat call several companies and book the first that answers.
What the AI receptionist does
- Answers every call, day or night.
- Distinguishes emergency from routine maintenance using questions you define.
- Collects address, issue and preferred time.
- Books the job in your calendar or sends it to your dispatch tool via webhook.
- Texts or emails your on-call contact for emergencies.
How InfiVoice sets it up
InfiVoice voice agents answer inbound calls 24/7, speak 30+ languages, can use local numbers in 100+ countries, learn from your documents through a knowledge base (RAG), follow a flow you design in a visual builder, and connect to Twilio, Plivo, SIP trunking, Google Calendar, Google Sheets, Stripe and webhooks.
A typical setup takes four steps: upload your services and FAQs to the knowledge base, design the call flow (greeting, questions, booking, escalation), connect Google Calendar or Google Sheets, and assign a phone number. Test it with calls before routing real traffic.
What it costs
Usage is measured in credits, where 1 credit equals 60 seconds of call time. The Free plan includes 100 credits. Pro costs $79 per month and includes 250 credits. Check https://infivoice.com/pricing for the current plans.
Frequently asked questions
Can an AI receptionist replace a human for HVAC and home services?
It handles the repetitive first contact: answering, collecting details and booking. Complex or sensitive cases should be escalated to your team, and you define when.
Does it speak Spanish and other languages?
Yes. InfiVoice agents work in 30+ languages.
Can it book into my calendar?
Yes. InfiVoice integrates with Google Calendar and Google Sheets, and webhooks can send call data to other tools.
Can it handle emergency calls differently?
Yes. In the visual flow builder you set questions that mark a call as urgent and define what happens next.
Start free at https://infivoice.com (Free plan: 100 credits; Pro: $79/month with 250 credits, 1 credit = 60 seconds of call time).
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