AI voice agent waitlist calls: turn every cancelled slot into a booking
AI voice agent waitlist calls mean an agent phones the clients waiting for an appointment as soon as a slot opens, offers the time and confirms it on your calendar. InfiVoice does this with outbound calls, Google Calendar and a free plan with 100 credits.
Why open slots go empty
When someone cancels, the slot often sits empty until someone notices and starts calling the list. If nobody reaches people in time, the schedule loses revenue. An AI voice agent can work through the waitlist in minutes without pulling your team off its work.
How it works
1. Your waitlist lives in Google Sheets, with name, phone number, service and preferred times.
2. When a slot opens, you launch an outbound calling campaign with the agent.
3. The agent calls the people who match the service and the available time.
4. It offers the slot, confirms if the caller wants it and books the appointment in Google Calendar.
5. If nobody answers or the caller wants another day, the agent moves to the next person and saves the result.
You design the script in the visual flow builder and load your services and hours into a knowledge base (RAG), so the agent answers with your information. Check the automated calling rules that apply in your country before you start calling.
What the agent says to the caller
Clarity matters most: who is calling, which service is offered, which time just opened and whether the caller wants it. If they accept, the appointment is confirmed on the spot. If they prefer another day, the agent notes it for the next opening.
Languages
The agent speaks more than 30 languages, so one waitlist can include clients who speak different languages, and each call happens in the caller's language.
Pricing
The Free plan includes 100 credits. Pro costs $79 a month with 250 credits. One credit equals 60 seconds of call time, so you can test with your real waitlist before you pay.
If you want fewer cancellations from the start, read about appointment reminder calls. If you do not take bookings by phone yet, start with AI appointment booking calls.
Getting started
Create an outbound agent, write the script for offering open slots, connect your calendar and load your waitlist into Google Sheets. Run a test call to your own number and adjust the flow before the first campaign.
Frequently asked questions
Can the agent confirm the appointment during the call?
Yes. It offers the slot, checks your calendar and confirms the time if the person accepts.
Where is the waitlist stored?
In Google Sheets. The agent can also send the result of each attempt to Google Sheets or to a webhook.
Which languages does it support?
More than 30 languages, so the agent replies in the caller's language.
How much does it cost?
The Free plan includes 100 credits. Pro costs $79 a month with 250 credits; 1 credit is 60 seconds of call time.