Do I need to change my phone number to use an AI voice agent?
No, you don't have to change the number your callers already call. InfiVoice answers inbound calls on a phone number you get through the platform, and you can use that number directly or have your current line send calls to it. Free includes 100 credits and one phone number.
Two ways to put an AI voice agent on your phone line
The first option is to use a new number for the agent and share it where you want calls answered, such as a booking page, an ad or a service line. The second is to keep your public number and set your current line to pass calls to the agent number, for example when nobody picks up. Call forwarding is a feature of your phone carrier, so check which options your carrier offers.
How inbound calls work in InfiVoice
Inbound agents answer calls on purchased phone numbers. The Free plan includes one phone number and Pro includes up to 10, so you can give each agent or business line its own number. Numbers are available in more than 100 countries.
If you have your own telephony or PBX
InfiVoice also integrates with Twilio and Plivo, and supports SIP trunking on the Pro plan, which lets you connect your own telephony lines, SIP gateways or private PBX to the platform. The right setup depends on your phone system, so test it with a few calls before you go live.
What it costs
Free includes 100 credits and Pro costs $79 per month with 250 credits. One credit equals 60 seconds of call time, so you can run test calls on a real number before paying.
Next steps
Create an agent, assign a number and call it yourself. Then decide whether customers will call that number directly or reach it through your existing line. Our guide on how to set up an AI receptionist walks through the full setup, and the pricing page lists plan limits. See the integrations page for telephony options.
Frequently asked questions
Do I need to change my business phone number?
No. You can keep the number your callers know and have your current line send calls to the agent number, or you can use a new number for the agent.
How many phone numbers can I have?
Free includes one phone number and Pro includes up to 10.
Can I connect my own phone system?
InfiVoice integrates with Twilio and Plivo, and Pro supports SIP trunking for your own telephony lines, SIP gateways or private PBX.
How much does it cost?
Free includes 100 credits. Pro costs $79 per month with 250 credits, and 1 credit equals 60 seconds of call time.