Does InfiVoice have call analytics?
Yes. InfiVoice lists basic analytics on the Free plan and advanced analytics on Pro, and both plans include call recording and transcription.
What each plan lists
The published plan data shows basic analytics on Free and on Pro. Advanced analytics appears only on Pro. The features page also mentions real-time analytics to track performance and conversions, along with full transcription and conversation analytics. The plan data does not break down which exact metrics sit in the basic view and which in the advanced one, so check the dashboard or the features page for the current detail.
Recording and transcription come with it
Free and Pro both list call recording and transcription. That means you can listen to a call and read the text of it on either plan, which is often the fastest way to see what an agent got right and wrong. The guide on how to review AI voice agent call transcripts shows a simple routine, and the page on whether an agent can record and transcribe calls covers the basics.
Choosing a metric that matters
Analytics only help if you know what you want to improve. Pick one outcome, such as bookings made or messages taken, and watch it over a few weeks. The article on how to measure AI voice agent performance walks through how to set that up.
Basic or advanced
If you are testing your first agent, the basic analytics and the transcripts on Free are a reasonable place to start. If you run several agents or campaigns and want the deeper view, Pro lists advanced analytics. The pricing page has the current plan detail.
What it costs
Free has 100 credits. Pro is $79 per month with 250 credits. One credit equals 60 seconds.
Frequently asked questions
Does the Free plan include analytics?
Yes. The plan data lists basic analytics on Free.
Which plan has advanced analytics?
Pro. Advanced analytics is listed on Pro and not on Free.
Can I read call transcripts on Free?
Yes. Transcription and call recording are listed on both Free and Pro.
Which exact metrics are in advanced analytics?
The plan data does not list the individual metrics. Check the dashboard or the features page for the current detail.
How much does Pro cost?
Pro is $79 per month with 250 credits.